Where’s the Party? is committed to providing our customers with the best and fastest service. If you require faster shipping please email orders@wheresthepartyoc.com to request faster shipping.
SHIPPING TIMETABLE
All orders ship from our Costa Mesa, California store front. Orders ship Monday thru Friday.
All orders are fulfilled within 2–3 business days after the order is placed. Please allow an additional 2 business days for personalized orders.
ORDER CANCELLATION
Orders may only be canceled within 24 hours. Please email orders@whersthepartyoc.com if you wish to cancel your order. After 24 hours the order has been processed and may already be in route to you and can no longer be cancelled. Sale items are an exception and cannot be canceled after the order is placed.
DOMESTIC SHIPPING
We currently ship all domestic orders via USPS and Fed-Ex. Please note that Where’s the Party? does not charge a handling fee. All shipping costs are based solely on weight and destination. If your order is time sensitive, we strongly encourage you to select a Fed-Ex shipping method for a guaranteed arrival date or email orders@whersthepartyoc.com for further assistance.